Zuela Fit Zip-Up Warranty Program

Our Promise:

At Zuela Fit, we believe in providing high-quality, luxurious activewear that stands the test of time. Our zip-ups are crafted with premium materials and meticulous attention to detail. To ensure your satisfaction, we offer a Limited Lifetime Warranty on all Zuela Fit zip-ups.

 

What’s Covered:

This warranty covers any manufacturing defects in materials or craftsmanship for the lifetime of the product. This includes issues like:

 

• Zippers that stop functioning properly

• Seams coming apart or tearing

• Fabric defects (e.g., unraveling, abnormal wear)

 

What’s Not Covered:

 

• Normal wear and tear (fading, pilling, or stretching from regular use)

• Damage caused by misuse, neglect, accidents, or improper care (such as washing the product against care instructions)

• Alterations or repairs done by third parties

• Stains, rips, or tears due to external factors

 

How to Make a Claim:

To submit a warranty claim, please email us at zuelafitofficial@gmail.com with the following details:

 

• Your order number or proof of purchase

• A detailed description of the issue

• Photos clearly showing the defect

 

We will review your claim and, if approved, offer one of the following:

 

• Repair the product at no additional cost.

• Replace the product with the same or similar item (depending on availability).

• Issue store credit for the value of the item if it is no longer available.

 

Care Instructions:

To maximize the lifespan of your Zuela Fit zip-up and ensure eligibility for the warranty, please follow these care instructions:

 

• Machine wash cold, inside out, with like colors.

• Avoid fabric softeners and bleach.

• Lay flat to dry or tumble dry on low.

 

Limitations:

This warranty is applicable only to Zuela Fit zip-ups and may not be transferred to another party.

 

Thank you for choosing Zuela Fit, where style meets durability and luxury.